Privacy Policy

Last updated: June 1, 2026

This Privacy Policy describes how Muadda ("we," "us," or "our") collects, uses, shares, and protects information when you use the Muadda mobile application (Android and iOS) and our public website at https://muadda.net and https://www.muadda.net (together, the "Services").

By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

1. Who we are

Muadda operates a classified listings marketplace. For privacy questions or requests, contact us at [email protected].

2. Information we collect

Depending on how you use the Services, we may collect:

3. How we use information

We use information to:

4. Legal bases (where applicable)

If you are in a region that requires a legal basis for processing (such as the EEA or UK), we rely on: performance of a contract (providing the Services), legitimate interests (security, improvement, fraud prevention), consent (where required, e.g. marketing or optional location), and legal obligation.

5. How we share information

We may share information with:

We do not sell your personal information for money. We do not share personal information with third parties for their independent marketing without your consent where required by law.

6. Data retention

We retain information for as long as your account is active or as needed to provide the Services, resolve disputes, enforce agreements, and comply with legal obligations. When you delete your account or content, we delete or anonymize data within a reasonable period, except where retention is required by law or for legitimate business purposes (e.g. fraud prevention, backups).

7. Security

We use administrative, technical, and organizational measures designed to protect your information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

8. Your rights and choices

Depending on your location, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to certain processing or withdraw consent. You may also opt out of marketing emails via unsubscribe links or by contacting us.

Account deletion: You may request deletion of your account through the app (where available under account settings) or by emailing [email protected]. We will process requests in accordance with applicable law and app store requirements (including Apple and Google account deletion guidelines).
for deleting your account :

  1. App name: Muadda - منصة مُعِدّة
  2. How to delete:
  3. What is deleted: account profile, listings, messages, favorites, etc.
  4. What may be kept: payment/transaction records for legal/tax (if applicable), and for how long

Device permissions: You can control camera, photos, microphone, notifications, and location in your device settings.

9. Children's privacy

The Services are not directed to children under 13 (or under 16 where local law requires). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.

10. International transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

11. Third-party links and services

The Services may link to third-party websites or services. Their privacy practices are governed by their own policies, not this one.

12. App store and platform disclosures

Apple App Store: This policy applies to the Muadda iOS app. Apple is not responsible for our privacy practices. See also Section 17 of our Terms regarding Apple.

Google Play: Our data practices are described here and in the Google Play Data safety section for Muadda. Google Play is a distribution platform; payment and refund rules may also apply per Google's policies.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version in the app and at https://muadda.net/privacy-policy (also available at https://www.muadda.net/privacy-policy) and update the "Last updated" date. Continued use after changes constitutes acceptance where permitted by law.

14. Contact us

Email: [email protected]
Website: https://muadda.net and https://www.muadda.net